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Long Ho
DevOps Engineer — Cloud & Banking Systems
longhn0710@gmail.com +84 332 792 848 Ho Chi Minh City, Vietnam linkedin.com/in/longhn0710 github.com/devsecopslonghn drgdevlab.com
Summary

DevOps Engineer with 3+ years of experience in banking and financial systems, specializing in CI/CD pipeline engineering, cloud infrastructure (AWS), container orchestration, and compliance-driven automation. Hands-on AWS experience provisioning and optimizing cloud environments at DXC Technology; container expertise via OpenShift OCP (enterprise Kubernetes) at scale. Contributed to the first Temenos T24 R25 go-live in Vietnam at Sacombank. Strong track record delivering in regulated financial environments — aligns directly with NAB's cloud-first transformation goals.

Experience
DevOps Engineer  ·  Sacombank
Nov 2024 – Present · Ho Chi Minh City
Core Banking · Open Banking · Payment Systems · API Management
  • Contributed to enabling Sacombank to become the first bank in Vietnam to go-live on Temenos T24 R25 — through CI/CD pipeline automation, Helm-based modular deployments, and process improvement (upgrade window: 2 weeks → 3 days).
  • Deployed and operated containerized workloads on OpenShift OCP (enterprise Kubernetes); authored Helm umbrella charts for modular, independent component upgrades — directly applicable to AKS/EKS environments.
  • Independently implemented full CI/CD pipeline and Ansible deployment logic for WSO2 API Manager — demonstrating hands-on API management and microservice deployment experience.
  • Architected branch-based CI/CD strategy with ITSM-gated production deployments: develop → DEV; release/x.y → SIT; Git tag → QA approval email; master → ITSM change ticket → Jenkins → Ansible.
  • Led production incident response (GitLab credential exposure): rotated secrets, restored pipeline integrations, identified root cause, and drove security awareness program — demonstrating proactive risk management.
  • One of 4 engineers managing CI/CD for ~400 source codes; integrated security scanning (SonarQube, Aqua Scanner, Coverity, BlackDuck) for banking regulatory compliance.
  • Drove operational reliability: automated Jenkins workspace cleanup via Grafana alerts; maintained 99% uptime SLA via Grafana, Prometheus, Kibana observability stack.
Monitoring DevOps Engineer  ·  Accenture
Jul 2024 – Oct 2024 · Ho Chi Minh City
Clients: LVMH Louis Vuitton · OVH Cloud
  • Monitored enterprise infrastructure for global clients including LVMH Louis Vuitton and OVH Cloud using Datadog and Zabbix.
  • Built alert logic pipeline: aggregated incidents from monitoring stack and auto-created structured tickets for partner response teams.
DevOps Engineer  ·  DXC Technology Vietnam
Sep 2022 – Jul 2024 · Ho Chi Minh City
Clients: Allianz Philippines · AIA · PSMBFI — AWS Cloud
  • Primary DevOps implementer for enterprise insurance clients on AWS — sole technical executor for end-to-end CI/CD, infrastructure provisioning, and cloud operations across Allianz Philippines, AIA, and PSMBFI.
  • Provisioned full AWS stack using Terraform: ECS clusters, API Gateway, Cognito (auth), IAM roles/policies, EC2, S3, RDS, Auto Scaling Groups; configured CloudWatch dashboards and alarms for production monitoring.
  • Reduced AWS non-production costs by 40% through CloudWatch-driven resource monitoring, instance rightsizing, Auto Scaling policies, and Spot Instance adoption across dev, FT, UAT, staging environments.
  • Completed Allianz Philippines platform delivery within 100 days, receiving formal client recognition for quality and timeliness.
  • Automated configuration management with Ansible and Groovy-based Jenkins pipelines; built artifact workflows with Nexus and JFrog Artifactory.
Technical Skills
Cloud (AWS) EC2, ECS, S3, RDS, Auto Scaling, Spot Instances, CloudWatch Container & Orchestration OpenShift OCP (enterprise K8s), Kubernetes, Docker, Helm (Umbrella Charts) IaC & Automation Terraform, Ansible, Bash, Python CI/CD Jenkins, GitLab CI, GitHub, Groovy Pipeline as Code, n8n Artifact Management JFrog Artifactory, Nexus Monitoring & Logging Grafana, Prometheus, Datadog, Zabbix, Kibana, CloudWatch Security & Compliance SonarQube, Aqua Scanner, Coverity, BlackDuck, ITSM change control API Management WSO2 API Manager, Open Banking Database CI/CD Flyway, Custom Migration & Backup Scripts Banking Systems Temenos T24, Core Banking, Payment Systems
Education
B.Sc. Information Technology
University of Information Technology (UIT) — Ho Chi Minh City
2022
Certifications
AWS Partner: Accreditation (Technical) — Amazon Web Services, May 2024
Projects
ChatOps Deployment Bot — Telegram + n8n + GPT → Jenkins API; natural-language deployment triggers (personal lab)
drgdevlab.com — Personal DevOps portfolio; Astro + Tailwind, deployed via CI/CD pipeline